FAQ
Are you for real?
Yes, we are a legitimate business whose goal is to provide high-quality products and good customer service. We have been in business for 6 years and have an excellent reputation for being trustworthy and reliable. We believe that marijuana should be made available to all Canadians in a safe and responsible way.
How do you get away with this?
We are discreet in our shipping and operations, we do not seek publicity, and we advertise mainly through word of mouth. So far, Canadian police have had higher priorities than going after us. However, there is certainly a risk involved for us in doing this.
Will I get busted ordering from you?
In over 6 years of business we have never had a customer suffer a legal problem due to ordering from us. However, sadly marijuana is still illegal in Canada, and there is always some potential risk.
Do you ship internationally?
No, we do not ship anywhere outside of Canada. We provide a postal delivery service within Canada only. No exceptions.
I live close, can I come over and pick up my order?
No, we will not meet you in person for you to pick up your order. There are no exceptions.
Will you accept personal cheques or credit cards?
No, we cannot accept those methods of payment. We take cash and money orders only. For more information see our Payments page.
Can someone tell what's in the envelope?
We do our best to ensure that our packaging is discreet and nondescript. Everything is sent vacuum sealed. Our packages blend in with all the other mail. Discretion is how we operate.
How long will it take to get my order?
We usually process your order within 2-3 business days of receiving it. Canada Post Xpresspost can take from 2-4 business days to reach you, depending on where you live. Sometimes it takes longer if you are located in a remote part of Canada.
What happens if I don't get my order?
We generally offer one replacement order for free, but there are some exceptions. Please see our Guarantees Page for more information on lost orders.
What about larger orders?
We do not offer price breaks for larger orders beyond those listed on our order form. If you order a larger amount we will probably break it up into smaller shipments sent once a week. Our goal is to provide a service for personal use only.